The Leadership Secrets of Santa Claus

by Joan Hebert, Hebert Performance Training

I wanted to share a wonderful “leadership” book called The Leadership Secrets of Santa Claus by Eric Harvey, David Cottrell, Al Lucia and Mike Hourigan. This is a short book that is quick to read and hits every important concept on how to lead and build better organizations!

The best part of the book is that it’s fun, yet extremely well thought out and comprehensive. The title and format are creative, yet the book doesn’t present the content in a childlike story. I HIGHLY RECOMMEND this book! It’s available by calling 972-243-8863 (The Walk the Talk Company), or through Amazon.com.

The Leadership Secrets of Santa Claus: How To Get Big Things Done In YOUR “Workshop” All Year Long

  1. Build A Wonderful Workshop
    • Make the Mission the Main Thing
    • Focus On Your People As Well As Your Purpose
    • Let Values Be Your Guide
  2. Choose Your Reindeer Wisely
    • Hire Tough So You Can Manage Easy
    • Promote the Right Ones, For The Right Reasons
    • Go For the Diversity Advantage
  3. Make A List & Check It Twice
    • Plan Your Work
    • Work Your Plan
    • Make the Most Of What You Have
  4. Listen to the Elves
    • Open Your Ears to Participation
    • Pay Attention to How You’re Perceived
    • Walk Awhile In THEIR Shoes
  5. Get Beyond the Red Wagons
    • Help Everyone Accept the Reality of Change
    • Remember: The Customer Is Really In Charge
    • Teach “The Business” of the Business
  6. Share the Milk & Cookies
    • Help Them See The Difference They Make
    • Do Right By Those Who Do Right
    • Expand The Reinforcement Possibilities
  7. Find Out Who’s Naughty & Nice
    • Confront Performance Problems Early
    • Coach “The Majority In The Middle”
    • Don’t Forget “The Super Stars”
  8. Be Good for Goodness Sake
    • Set The Example
    • Establish Guidelines & Accountability
    • Remember That Everyone Counts

Be good for goodness sake – not just when you think Santa’s watching either. By setting the example at the top, the elves learn what is acceptable in matters of ethics and integrity.

Santa has his own list of leadership values:

  • Follow all the rules and procedures
  • Treat everyone with dignity and respect
  • Always tell the truth
  • Never break a promise or commitment
  • Build superior quality into everything you do
  • Continually give your best effort
  • Consistently stand for what’s right

Read More…

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